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Bad quality product

1.0
Tommy Hilfiger - Bad quality product
I bought a T-shirt online from AJIO app. Only after two washes the colour of the T-shirt has faded and got loosened up. I need to get the product exchanged

User's recommendation: Don’t buy from AJIO app.

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#3629327 Review #3629327 is a subjective opinion of poster.
Pros
  • Have amazing collection
Cons
  • Horrible customer service
Preferred solution
Exchange the product

Purchase

4.0
It transpires Tommy processed my refund but the fault lies with Well Fargo and Tommy is helping to resolve the issue

User's recommendation: Keep shopping at Tommy.

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#3706240 Review #3706240 is a subjective opinion of poster.
Location
Leeds, England
New Reviewer

Enquiry

I wished to buy women chinos pants at Ranchi but couldnt get the shop location . Two shops from where I bought earlier have permanently closed . Hence I request you to guide me regarding the location of Tommy Hilfiger shop at Ranchi. Regards Rashmi Sinha .
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#3703791 Review #3703791 is a subjective opinion of poster.
Location
Patna, Bihar

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For misbehaving of staff member after telling him the issue in product quality

Misbehaving staff in Trillium Mall Amritsar, They should know how to handle a client politely if theres a complaint in the quality of the product.
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#3629256 Review #3629256 is a subjective opinion of poster.
Location
Amritsar, Punjab Province
Preferred solution
Exchange of the product
New Reviewer

About product

I brought a new t shirt in showroom and I used only 1 time totally colour changed the t shirts and I buy it so expansive
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#3574424 Review #3574424 is a subjective opinion of poster.
Location
Chandigarh, Chandigarh

Payment

Please, Could you provide a direct uk line to call for your UK customers. It's really difficult getting to speak with your customer service.
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#3561888 Review #3561888 is a subjective opinion of poster.
Location
Liverpool, England
New Reviewer

Watch not working

I have taken a watch at lifestyle Visakhapatnam after few months watch is running slow I have given to lifestyle vizag after a couple of weeks they rectified the problem and given back again now I'm facing the same problem and one small needle which indicates the day comes out from the position now I am submitting my watch near vip road celista I request you to please replace my watch with new piece to have a faith on ur brand otherwise I will take a severe action against you my watch is under warranty once again I'm requesting you to please replace the watch
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#3560307 Review #3560307 is a subjective opinion of poster.
Preferred solution
Replace the watch with new model

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Online payments aint working

2.6
Tommy Hilfiger - Online payments aint working
Tommy Hilfiger - Online payments aint working
Tommy Hilfiger - Online payments aint working
I've been Trying to make a purchase in my basket, all in vain as the website appears to be down. Sales are almost over and I've saved 3 items and desperate to have them.

User's recommendation: I can't get through payments. Therefore, TH has let me down.

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#3538536 Review #3538536 is a subjective opinion of poster.
Cons
  • No service
Preferred solution
Deliver product or service ordered

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I want information about my order, my order number is #44b638-****

5.0
Tommy Hilfiger - I want information about my order, my order number is #44b638-****
I ordered some clothes and shoes yesterday and I did not get any email for my payment. My order number is #44b638-****. My account shows my orders are submitted but as I need my order ASAP,I am not sure if the order is going through or not .
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#3509739 Review #3509739 is a subjective opinion of poster.
Pros
  • Have amazing collection
Loss
$129
Preferred solution
Deliver product or service ordered
New Reviewer

Damaged suitcases

1st use on the suitcase and it's damage Mitch I use the suitcase on the 14th of December and I went to Trinidad I came back on the 11th of March and it is already damaged
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#3454862 Review #3454862 is a subjective opinion of poster.
Location
Queens, New York
Loss
$106
Preferred solution
Let the company propose a solution
New Reviewer

Kindly sort the issue

Tommy Hilfiger - Kindly sort the issue
Tommy Hilfiger - Kindly sort the issue
I purchased a tommy goggles from elante mall chandigarh but due to some manufactring defect it was break . What can i do now no one guided me properly
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#3446298 Review #3446298 is a subjective opinion of poster.
Location
Bathinda, Punjab
Loss
$120
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

About to exchange the tshirts of kids

4.0
Tommy Hilfiger - About to exchange the tshirts of kids
Hello .actually my cousin brought the kids dresss from U S A ...From tommy hilfiger in india but sudenly it was size problem we want size of 10 to 12 yrs ...but they bought 8 to 10.....so i want your help that it is possible to exchange the t shirt in india in tommy hilfiger showroom.... Plzzz help me in this

User's recommendation: We use the product tommy from long time awesome..

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#3444038 Review #3444038 is a subjective opinion of poster.
Loss
$7000
Preferred solution
Exchange
New Reviewer

Order status

I ordered two weeks ago and didnt receive any feedback from my order nor any answer to my mails and didnt get order status.
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#3353997 Review #3353997 is a subjective opinion of poster.
Location
Trois-Rivieres, Quebec
Loss
$127
Preferred solution
Deliver product or service ordered

Can't find an item

tommy customer service is impossible... they did get back to me and sent a link which was supposed to take me to what I wanted to purchase... it didn't. I told them it didn't, and they sent back the same link. The third time, it was closer, but again, didn't have the item I was looking for in stock... if you ask me, that is atrocious customer service...

User's recommendation: physically going into the store seems to work well, but anything else is a disaster...

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#3348695 Review #3348695 is a subjective opinion of poster.
Location
Oakville, Ontario
New Reviewer

Exchange

1.6
Tommy Hilfiger - Exchange
I purchase a sweater I just want to change the size they just say we cant exchange it I just purchase it two days ago and now they are saying we cant help thats not good thing its like they dont value our money and customers

User's recommendation: Don’t buy from here.

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#3343219 Review #3343219 is a subjective opinion of poster.
Location
Ludhiana, Punjab Province
Loss
$100
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

I did not got my issue solved yet

1.2
I order kids jacket but i dud not got my order and the status on the order is showing delivered.Why is it so ?
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#3340136 Review #3340136 is a subjective opinion of poster.
Pros
  • Style
Preferred solution
Full refund

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