152 Tommy Hilfiger Reviews and Complaints @ Pissed Consumer

Most helpful review

New Reviewer

shivom M Dec 04, 2020

My product got unstitiched in a month

2.4

Hello Team, I am writing becasue i bought a women wallet of Tommy which got unstitched in a month. I am really frustrated with this experience. I have never faced this issue with any of the tommy material so far. kindly look into it. thanks Shiv om 990161****

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#2320602

Location

New Delhi, National Capital Territory Of Delhi

Preferred solution

Let the company propose a solution

New Reviewer

Myrtis W Jun 13, 2021

I purchased a Tommy Hilfiger purse on 5/27/2021 and I am very disappointed with the bag.

The purse did not have ample space for cell phone and when I added my wallet and a couple more things I needed the purse was shapeless and did not hang properly and was cheap looking. The upc# on the purse is 0087-6341-****.

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#2607385

Pros

Seriously this was my first product so i didnt like much

Loss

$25

Preferred solution

Let the company propose a solution

New Reviewer

Jamier Pkw Mar 29, 2021

Tommy hilfigier new sling bags leather peeling off

New sling bag not used even once leather is peeling off . Pls look into my complaint . Repair is not possible. I have your other products also this is the first time such thing has happened.

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#2479257

Loss

$60

Preferred solution

Let the company propose a solution

New Reviewer

Gerry Kxd Mar 27, 2021

Burloak on wyecroft

1.0

Can't wear mask bcuz of health condition. Dialed the bylaw officer who spoke to the manager but she didn't care said i wasnt allowed. Am going to get police involved, by law officers, and the press.

User's recommendation: Manager at wyecroft burloak is a ***.

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#2477738

Service

Tommy Hilfiger Manager

Cons

Being dissappointed
Horrible customer service

Preferred solution

Apology

New Reviewer

Rakesh Xfu Mar 09, 2021

Defect in shoes

I buy tommy shoes from kapson . The day I wear they worn-out. Now kapson person is not entertaining me .

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#2449831

Preferred solution

Let the company propose a solution

PissedConsumer2438976 of Gurgaon, India Mar 01, 2021

Wallet in bad condition

I bought a wallet in October and did not use it until today (1st Mar 2020) , When I opened the wallet, wallet was scuffed from both the sides. I have not even started using the wallet. Please look into this. I can send you pictures of the wallet as well. I am feeling so disappointed. I was excited when I bought the wallet as my entry to one of my fav brands but looking at the wallet now, it feels so bad. I am losing my trust in TH.

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#2438976

Location

Gurgaon, Haryana

New Reviewer

Yonatan Jjy Feb 23, 2021

Want to return something but your store employee denied

1.0

Ill purchased 2 product form trillium mall Tommy store and Ill called up to alpha one mall to return one your employee said that will change from same store how it is possible but very poor reply bye Tommy like brand

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#2431563

Product

Tommy Hilfiger Sweater

Cons

Horrible customer service

Preferred solution

Let the company propose a solution

PissedConsumer2404125 of Medford, MA Feb 02, 2021

Problem with purchase

Well approx. 11/2 years ago I purchased a Tommy Hilfiger jacket since then the store is no longer open and the collar is coming completely apart mind you I have only worn this jacket 2 dozen times, and I take care of my clothes. Is there someplace I can send it to be looked at. Bill Camille 857888****

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#2404125

Location

Medford, Massachusetts

PissedConsumer2400032 of Alexandria, VA Jan 29, 2021

Refund

Had to call to get refund processed , told , slipped through the cracks . Got refund after that , problem solved

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#2400032

Location

Alexandria, Virginia

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New Reviewer

raul p Xpg Jan 23, 2021

Bery bad service.

Yesterday, my wife and I took a drive to Tampa Premium Outlet which is far from us. We decided to go to your store and buy a jean jacket ($125.00) and a sweater for my wife plus a couple of pants for myself. I asked the manager if the fitting rooms were opened, and he...

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1 comment

SCOTT L Jan 23, 2021 #1975562

So you think you and your wife are more important than the other customers???

0 0

#2392403

Preferred solution

No .Solution

New Reviewer

Rowdy Hvh of Lucknow, India Jan 21, 2021

Colour got faded

1.0

Recently in December, I went to buy some clothes for my child at the showroom of Tommy Hilfiger at Phoenix Placio in Lucknow. Since this mall is open in Lucknow, I have bought clothes worth over 20000 so far, this time I have to face some issues, only after one hand wash, mine baby's t-shirt left the color, please take appropriate step

User's recommendation: It can happens with anyone.

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#2390143

Location

Lucknow, Uttar Pradesh

New Reviewer

Larcolia E of Louisville, KY Jan 17, 2021

Complaint

1.0

Hi im contacting you all because i just came to Tommy Hilfiger in Simpsonville ky and i called two days ago to ask of i could do my exchange and see if they still had a sell going on and i asked what was there hours for today which is sunday jan 17th and i arrived at 5pm there was a sign that said they wouldnt open up to later but i knocked on the door and asked the fella are they suppose to close at 6 he said that they where not opening up for the day so im upset because i drove 50 mins to this location for them to not be open. I wasted my time and my gas.

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#2384442

Location

Bronston, Kentucky

Loss

$10

Preferred solution

A discount or offer for wasting my time and gas

PissedConsumer2375962 of Campbell, CA Jan 11, 2021

Cancellation of an order and return

5.0

The sales rep was very helpful to let me know that I wasnt charge for a specific item because it was out of stock and was able to provide me with a return label for one of the items I ordered.

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#2375962

Location

Campbell, California

New Reviewer

Sukirti M Jan 07, 2021

My Tommy Hilfiger Jeans ripped when worn second time

My boot cut Tommy Hilfiger jeans which i bought from your authorised store at DLF The Mall of India, sec 18 Noida. Got ripped just below the front loop like a paper sheet. I bought it on full price and wore it twice. I am really disappointed with the quality. Don't know what can be done please help.

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Featured

#2370490

Preferred solution

Let the company propose a solution

New Reviewer

Pamela M Xgo Jan 06, 2021

Tommy Hilfiger Steward Plaid comforters caustic smell in bag and Quilt ? And no response after they asked for more info yet. From Christmas.

2.5

Dont buy if you unzip bag and it smells of strong dies.Sold at Home Goods and when I took a second comforter back just like the one I still have, a lady at store said they had been having problems with people returning these TOMMY HILGER Steward red plaid quilts and...

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#2368280

Loss

$75

Preferred solution

I do want my money back plus cost of laundering. And LEtT CO PROPOSE A SOLUTION. APOLOGY AS TO WHY IT WAS STILL BEING SOLD WHEN HOME GOODS HAD GOTTEN OTHER BACK ! ! ? ? AND MOST IMPORTANTLEY WHAT IS YOUR CO GOING TO DO IN THE FUTURE WITH THOSE DYES ? ?

New Reviewer

Kirsty H Dec 30, 2020

14 EMAILS SENT STILL NO REPLY

1.0

Update by user Jan 29, 2021

Still no further forwardThe customer service keeps repeating the same as the previous but nobody is progressing to solve the problem or refund me.

Original review posted by user Dec 30, 2020

Had a complaint regarding a purchase where the wrong sized were put in the pack, a customer rep has authorised a refund but Ive emailed for weeks and nobody is replying, I cannot call as Im in the uk (purchase was made whilst on holiday hence why its the USA customer service I contacted. Your reference given to me- ref:_00D1Uxmv4._5003t1CauMp:ref ]

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#2358432

Location

Florida City, Florida

Cons

Bad service

Loss

$55

Preferred solution

Full refund

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Style and Design	4/5
Price Affordability	3/5
Discounts and Special Offers	3/5
Website	3/5
Diversity of Products or Services	2/5

Tommy Hilfiger

Tommy Hilfiger Overview

Rating Details

Contact Tommy Hilfiger Customer Service

My product got unstitiched in a month

I purchased a Tommy Hilfiger purse on 5/27/2021 and I am very disappointed with the bag.

Tommy hilfigier new sling bags leather peeling off

Burloak on wyecroft

Defect in shoes

Wallet in bad condition

Want to return something but your store employee denied

Problem with purchase

Refund

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Bery bad service.

Colour got faded

Complaint

Cancellation of an order and return

My Tommy Hilfiger Jeans ripped when worn second time

Tommy Hilfiger Steward Plaid comforters caustic smell in bag and Quilt ? And no response after they asked for more info yet. From Christmas.

14 EMAILS SENT STILL NO REPLY

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