Worst service at Tommy Hilfiger store, Las America Outlet
I have experienced the worst service at in Tommy Hilfiger store at Las American Premium Outlet San Diego.
When I took 21 different styles T-shirts to the cashier desk, I was stopped by a salesman, name is Manvel Vizqvez. With cool expression in his eyes, I have been told that โ I COULDNโT BUY ANYTHING IN THIS TOMMY HILFIGER STORE TODAY!โ He said because of the quantity, he has make this decision! And he said donโt argue with him just call Tommy customer service! I was trying to explain to him I bought this 21 items are all gifts for my friend. And this is my first time came in the store today. With his rudeness, he implied something said โyou know you couldnโt get anything today!โ I asked โI know what?โ And he said again โ I have already make this decision that you couldnโt buy anything today! If you want to call customer service, go ahead!โ I said I want to talk to store manager. He said he was taking in charge at that time. I said I didnโt break the store policy for quantity limit regulations. He said again โ YOU COULDNโT BUY ANYTHING TODAY!โ
At that time another saleswomen come to intervene the situation. She was trying to cool down the bad atmosphere at that time . The customers in line have all seen what happened today! She was trying to be nice and took over the cashier. She helped me check out all of my 21 items in five minutes.
Manvel Vizqvez said , โ he is take care his company.โ Does this mean who allowed me for this purchase is NOT care about the Tommy company?
Manvel Vizqvez said, โhe is a Christian!โ How dare Tommy Hilfiger allow your salesman to discuss religion issues with customers and discriminate other religions?!!
Manvel Vizqvez said โother sales just try to be nice to customers.โ Does Tommy Hilfiger not like your sales being nice with your customers?!!
Manvel Vizqvez argued with me for about 15 minuets with bad tones. Yes, I was so disappointed for Tommy Hilfiger.
God bless Tommy Hilfiger!
Reason of review: Poor customer service.
Location: 4061 Camino De La Plaza, San Ysidro, CA 92173, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content