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I have experienced the worst service at in Tommy Hilfiger store at Las American Premium Outlet San Diego.

When I took 21 different styles T-shirts to the cashier desk, I was stopped by a salesman, name is Manvel Vizqvez. With cool expression in his eyes, I have been told that โ€œ I COULDNโ€™T BUY ANYTHING IN THIS TOMMY HILFIGER STORE TODAY!โ€ He said because of the quantity, he has make this decision! And he said donโ€™t argue with him just call Tommy customer service! I was trying to explain to him I bought this 21 items are all gifts for my friend. And this is my first time came in the store today. With his rudeness, he implied something said โ€œyou know you couldnโ€™t get anything today!โ€ I asked โ€œI know what?โ€ And he said again โ€œ I have already make this decision that you couldnโ€™t buy anything today! If you want to call customer service, go ahead!โ€œ I said I want to talk to store manager. He said he was taking in charge at that time. I said I didnโ€™t break the store policy for quantity limit regulations. He said again โ€œ YOU COULDNโ€™T BUY ANYTHING TODAY!โ€

At that time another saleswomen come to intervene the situation. She was trying to cool down the bad atmosphere at that time . The customers in line have all seen what happened today! She was trying to be nice and took over the cashier. She helped me check out all of my 21 items in five minutes.

Manvel Vizqvez said , โ€œ he is take care his company.โ€ Does this mean who allowed me for this purchase is NOT care about the Tommy company?

Manvel Vizqvez said, โ€œhe is a Christian!โ€ How dare Tommy Hilfiger allow your salesman to discuss religion issues with customers and discriminate other religions?!!

Manvel Vizqvez said โ€œother sales just try to be nice to customers.โ€ Does Tommy Hilfiger not like your sales being nice with your customers?!!

Manvel Vizqvez argued with me for about 15 minuets with bad tones. Yes, I was so disappointed for Tommy Hilfiger.

God bless Tommy Hilfiger!

Reason of review: Poor customer service.

Location: 4061 Camino De La Plaza, San Ysidro, CA 92173, USA

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